Under the nature of the product, we will check the situation at the time of prior contact from our customers. Depending on the content, you may not be able to accept returns or exchanges.
※ If the product arrives, we recommend that you first assemble and fit the protective film pasted on both sides of the film without peeling off. Please note that we can only replace the protective film after peeling off.
When you wish to replace the customer convenience, it is only if you do not peel off the protective film attached to the film surface, or other products.
※ Please note that the shipping fee for replacement will be borne by the customer.
[Case of refusing to return / exchange]
· Initial defect that the specified number of days has passed since the product arrival
· Why the product appearance, such as color and shape, is different from the image
· If there are damage, scratches, dirt, etc. such as makeup box and body, parts, etc. (excluding significant damage caused by trouble during delivery)
· Purchase from other than our site (Please contact the purchased dealer)
· If you decide that we can not respond to us