Notation on special commercial law
Store Information
| Shop name | AX X |
| seller | Hiraoka Industrial Co., Ltd. |
| Sales Responsible | Ryōsuke Hiraoka |
| Address | 〒731-3168 5. 19-31, Bannan 2-chome, Anasan Ward, Hiroshima City |
| Phone number | 082-849-6007 |
| email address | info@hira-x.com |
| home page | https://hira-x.com/ |
| Required Fee Other Than Goods | Shipping (national uniform): Regular shipping: 1,000 yen * For Hokkaido and Okinawa Prefecture, the normal shipping is 2,000 yen. *All consumption taxes are included in the product price (including tax included). |
| Time to pass | Products with inventory will be sent within two to three business days from the order date. |
About Payment Method
| Payment method | VISA/Master Card/American Express Google Pay |
Understanding how to ship
| Shipping method | Sagawa Express |
About the return and exchange
| Return Due Terms and Conditions | As a general rule, please note that return and exchange may be addressed by customers' convenience.Return and exchange due to initial defects will only be accepted within 7 days of the arrival of the product.The shipping charge for the exchange of bad goods is borne by the Company. Customers who wish to return or exchange must be in advanceContact for inquiryPlease contact us before you can contact us.If a product has been returned to you without prior contact, you will be able to decline the return and exchange of products.Please accept. [Contact us contact] Contact Form |
| Exchange return rules | In addition to the nature of the goods, and at the request of the manufacturer, the status of the return and exchange will be confirmed at the time of prior contact from the customer.In some cases, it may not be possible to accept a return exchange. A case in which a return exchange is rejected The initial bad after the number of days in the specified period from the arrival of the goods The reason why the product appearance, such as color or shape, is different from that of the image. -Reason for damage, wound, and dirt in the makeup box (excluding serious damage caused by troubles in delivery during delivery) (i) Other cases where the Company has determined that it is not capable of dealing with it |
About Order Cancellation
| Cancellation Time Limit | As a general rule, please note that the cancellation of the order may be accepted by the customer.You will also not be able to cancel the order after you have entered the shipment preparation (after the delivery of the shipment that you are sending from the store). After shipping the product from the store, if the customer does not receive the product, and is sent back to the store, the customer will be able to cancel the refund.Please be careful.(In the case of a convenience store settlement, the refund will be made by the transfer of a bank, and the convenience store settlement fee shall not be refundled.) [Contact us contact] Contact Form |